Terms of Service

This Agreement is made by and between AID TRADE (FZE) (AID TRADE or the Company) with registered address at SAIF DESK Q1-04-090B SHARJAH – U.A.E. BLUE BAY TOWER OFFICE 1412 MARASI DRIVE, BUSINESS BAY, DUBAI and you as a client utilizing the following website “eventsspecials.com” (referred to as “website”). These terms shall apply to all browsers, users and clients of AID TRADE.  

If you continue to browse and use this website, you’re agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part or parts of these terms and conditions, we ask that you not use our website or services. 

The terms “us” or “we” refers to the owner of the website. If you need to contact us for any reason, please send us an email to support@eventsspecials.com and we will return any communication promptly. 

The use of the website are subject to the following terms of use: 

  • The content of the website is essentially just for general use and information and it’s subject to change without notice. 
  • The website uses cookies to monitor browsing preferences. If you do allow cookies to be used, some minor personal information may be stored by us. If you would like to know specifically what information is often stored, you can send us an email.  
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Essentially, you may occasionally see a typographical error on the website, hard as we try to keep them from happening! 
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It’s your responsibility to ensure that any products, services or information available through this website meet your specific requirements. 
  • The website contain material which is owned by or licensed to us. This material includes, but is not limited to, our design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.  
  • All trademarks used in the website, which are not the property of, or licensed to the operator, are acknowledged by us. 
  • Unauthorized use of of the website may give rise to a claim for damages and/or be a criminal offense. 

From time to time, the website may also include links to other website. These links are for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s), in much the same way you have no responsibility for what we put on our website. 

USER SUBMISSIONS 

Anything that you submit to the website and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews on the website you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions. 

ELECTRONIC COMMUNICATIONS 

You agree that we may communicate with you by email or by notices on the website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The Company requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added. If at any time you decide that you don’t wish to receive our awesome promotional emails, you can easily opt out of receiving them by clicking on the “Unsubscribe” link provided at the bottom of the email. 

ORDER ACCEPTANCE AND PRICING 

There are sometimes—rarely, but sometimes– cases when an order cannot be processed for various reasons. The Company reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verification or information, including but not limited to phone number and address, before we accept the order. We are determined to provide the most accurate (and most wallet-friendly) pricing information; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. 

CANCELLATIONS BY THE CUSTOMER 

In case we receive a cancellation notice, and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. That’s right, the entire amount. The Company will not be able to cancel orders that have already been processed by us. We have the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by us and also agrees to accept our decision regarding the cancellation. 

REFUND & REVERSAL POLICY 

A Reversal will apply in the following events: 

  • When the buyer / payer has been the object of fraud. 
  • When Merchant suspects payer identity theft, in which case the Merchant must authorize Reversal. 
  • When the buyer / payer has not requested the purchase. 
  • When the value of a purchase is charged and discounted from the buyer more than once. 
  • When the buyer has revoked his / her authorization to charge for periodic payments from his / her cards or bank accounts before the payment instrument’s issuer and the Merchant and said charges have continued after the date of reversal. 
  • Upon Merchant request when the buyer / payer has made a mistake when selecting the product. 
  • Upon Merchant request, when the buyer / payer exercises his / her right of first refusal before the Merchant. 
  • When the Merchant has cancelled the sale in lieu of product stock. 
  • Upon Merchant request when the product has not been received promptly by the buyer / payer. 
  • Upon Merchant request when the product delivered by the Merchant does not correspond to that requested by the buyer / payer. 
  • Upon Merchant request when the product is delivered by the Merchant to the buyer / payer in bad condition, bad quality or defective. 
  • Upon Merchant request when the product does not meet the manufacturer’s specifications or those described in the information provided around the product, or when it does not meet the needs for which it was produced or sold. 
  • The Merchant or the payment instrument’s issuer will notify PSP of said request so that PSP may proceed to reverse payment. 

Reversal requests must be sent by the Client or by the corresponding payment instrument’s issuer to support@eventsspecials.com. 

AMMENDMENTS TO THIS USER AGREEMENT 

You acknowledge and agree that the website shall endeavor to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights. You acknowledge and agree that we, at our sole discretion and without liability, may make amendments at any time with immediate effect by posting a notice of the amendment on the website.  

APPLICABLE LAW AND JURISDICTION 

These Terms and Conditions shall be interpreted and governed by the laws in force in Dubai, United Arab Emirates. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Dubai and to waive any objections based upon venue. 

ARBITRATION 

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Dubai, UAE in English and governed by Dubai law pursuant to the Rules of Commercial Conciliation and Arbitration of 1994 (Dubai), as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Dubai and is independent of either party. Notwithstanding the foregoing, the Company reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.